Trebuchet Call Center Services

Escape the offshore call center cliche with Trebuchet's call center services! Our call center is staffed by US born and US college educated personnel, mother-tongue English speakers, selected for their intelligence and pleasant telephone manner. They are carefully trained and closely monitored by our experienced call center supervisors, aided by our state-of-the-art technology. And since these agents are US expatriates living offshore their compensation is at an offshore, not a US level.

Incoming calls are automatically assigned to the most qualified operator. Outgoing calls are auto-dialed for maximum efficiency. All calls are logged and recorded. Operators are assisted by on-screen scripts and prompted for information that must be obtained during calls; the information is entered into a customized database, and daily reports are produced for supervisory staff and for our clients.

We offer both inbound and outbound call center services in a rich variety of service areas. And, if your needs extend to non-English calling, equally qualified mother tongue speakers in a variety of languages are available.